Legal / privacy
Privacy
Policy.
How ARQUENOR handles the business information you share when browsing the catalog or contacting our sales team.
Last updated: August 20, 2026
This policy is written for a wholesale, sales-inquiry website. Before publishing, have it reviewed for the jurisdictions in which your business operates and add the legal entity name, business address and privacy contact details.
01 / Information
Information we collect
We collect information that you choose to provide when you contact us, request a catalog or ask for a quotation. This can include your name, company, role, business email address, telephone number, destination market, products of interest and estimated order requirements.
Like most websites, our hosting and security providers may also process limited technical information needed to operate and protect the site, such as IP address, browser type, device information, pages visited and the date and time of a request. We do not ask you to submit payment-card information through this website.
02 / Use
How we use information
We use business information to answer sales inquiries, prepare and follow up on quotations, confirm availability, coordinate a potential order, maintain reasonable business records, improve the website and protect against misuse or fraud. We may also use your contact details to send relevant wholesale communications where permitted by applicable law; you can ask us to stop those messages at any time.
04 / External services
Email, WhatsApp & links
If you choose to contact us by email or WhatsApp, your message is also handled by the provider of that service under its own terms and privacy practices. This website may link to third-party websites for convenience; we are not responsible for the privacy practices or content of those sites. Please review their policies before providing information.
05 / Your choices
Access, corrections & marketing
Subject to applicable law, you may ask to access, correct or delete the personal information we hold about you, or object to certain processing. You can also opt out of sales or marketing communications by replying to the message or contacting us through the sales channel below. We may need to verify your request and may retain limited information where necessary for legal, security or recordkeeping purposes.
06 / Security & updates
Keeping information protected
We use reasonable administrative and technical measures designed to protect information against unauthorized access, alteration or disclosure. No internet transmission or storage system is completely secure, so please do not send confidential financial information through an unencrypted channel. We may update this policy as our operations or legal obligations change; the revised date above shows when it was last updated.
07 / Contact
Questions about privacy?
For a privacy request or question, please contact our sales team and include “Privacy Request” in your message so it can be routed appropriately.