By using arquenor.com, you agree to use it lawfully and to review these terms. Website content supports business discussions but is not, by itself, a binding offer, product approval or guarantee of availability.
Website use
You may use this website to learn about ARQUENOR and evaluate a potential business relationship. You must not interfere with the site, misuse its content or use it for unlawful, misleading or harmful activity.
- Do not attempt unauthorized access, scraping that impairs service, malware distribution or security testing without written permission.
- Do not present website content, certificates or factory images as your own or as proof of approval for an unrelated product.
- Links to third-party services are provided for convenience and do not make ARQUENOR responsible for those services.
- We may correct, update, suspend or remove website content without creating an obligation to continue any public feature.
Information, inquiries and quotations
Descriptions, indicative MOQ, sample information and educational content are general. A project becomes defined only through written confirmation of its current specifications, destination, quantity, pricing, validity period and commercial conditions.
- Submitting a form, email or WhatsApp message does not create a manufacturing contract.
- A quotation may be revised before acceptance if specifications, availability, costs, regulations or delivery assumptions change.
- Only the version accepted through the stated process and within its validity period should be relied upon.
- Compliance information is general unless a written project document expressly applies it to the selected product and market.
Project approval and written documents
Samples, artwork, formula direction, concentration, components, finishes, inspection criteria, timing and delivery responsibilities must be approved or recorded in writing. The accepted quotation, invoice, specification, purchase order and sales agreement take priority over general website text.
- Natural materials, fragrance perception, monitors, photography and production tolerances can create reasonable variation.
- Changes after approval may affect feasibility, price, minimum quantity, schedule and previously paid costs.
- Lead times are estimates until the required approvals, payment and materials are confirmed.
- Conflicting documents are resolved according to the priority stated in the accepted written agreement.
Buyer responsibilities
The buyer must provide accurate requirements and obtain the rights, permits and professional advice needed for its market. Responsibilities should be allocated expressly in the project agreement rather than assumed from the website.
- Provide materials, references, trademarks and artwork that the buyer is authorized to use and supply.
- Review labels, claims, ingredients, responsible-party duties, registrations and import requirements for the destination market.
- Confirm delivery details, customs, taxes, insurance and dangerous-goods responsibilities stated in the quotation.
- Inspect approvals and notify ARQUENOR promptly of errors or unauthorized instructions.
Disclaimers, liability and disputes
To the extent permitted by applicable law, the website is provided for general information without a guarantee that every item is continuously available or suitable for every purpose or market. Nothing in these terms excludes liability or rights that cannot legally be excluded.
- Project-specific warranties, remedies and liability limits are those in the accepted written agreement.
- ARQUENOR is not responsible for decisions based solely on outdated, incomplete or general website information.
- Force majeure, delay, governing law and dispute arrangements are confirmed in the applicable sales agreement.
- If a provision is unenforceable, the remaining provisions continue to the extent allowed by law.
These website terms do not replace a signed or otherwise accepted project agreement. If website content conflicts with an accepted quotation, invoice, specification or sales agreement, the project-specific written document governs to the extent stated there.