Order coordination

Shipping that
keeps moving.

From order preparation to live tracking, our sales team coordinates each shipment with a logistics partner suited to your destination and order size.

Your delivery, in four steps

Simple, clear
from order to arrival.

  1. 01

    Order confirmed

    Sales confirms the products, quantities and shipping destination with you.

  2. 02

    Order prepared

    Small orders are normally prepared for dispatch within approximately 48 hours.

  3. 03

    Tracking shared

    Once your shipment is dispatched, sales will send your logistics tracking number.

  4. 04

    Follow its journey

    Use the tracking number to view the latest progress through to delivery.

Dispatch & transit

Clear timing for every shipment.

Preparation time depends on order size. Transit estimates begin after dispatch and depend on the fulfillment location.

Small orders

Approximately 48 hours to dispatch

For standard small wholesale orders, we normally arrange dispatch within around 48 hours after your order is confirmed.

Large orders

A tailored fulfillment timeline

For larger quantities, our sales team will confirm the dispatch plan separately. Timing depends on order volume, packing requirements and the destination.

U.S. fulfillment

Estimated transit: 3–7 business days

Estimated transit is 3–7 business days after dispatch.

International / China fulfillment

Estimated transit: 5–10 business days

Estimated transit is 5–10 business days after dispatch, subject to destination and carrier requirements.

Before we ship

Share your destination and order size.

For the most accurate shipping plan, let sales know where the order is going and the products and quantities you need. Shipping options may vary depending on destination, order composition and carrier requirements for fragrance products. For shipping questions, email sales@arquenor.com or message sales on WhatsApp.

Contact Sales on WhatsApp
Contact Sales on WhatsApp